Our Privacy Policy

2.1 Account Information

When a business creates an account on Skaet, we may collect:

• Name of the account owner or administrator
• Business name
• Business email address
• Business phone number
• Business address
• Business category or industry
• Account login credentials
• Team member or authorized user information

This information is used to create and manage accounts and enable use of the platform.

2.2 Customer Interaction Data

Businesses using Skaet may collect information from their customers through storefronts, checkout pages, invoices, messaging workflows, or order forms. Such information may include:

• Customer name
• Email address
• Phone number
• Delivery or billing address
• Order or service details
• Product selections
• Communication responses
• Customer notes or preferences

Skaet stores and processes this information on behalf of the business using the platform so that the business can manage orders, communications, and customer relationships.

2.3 Transaction and Order Information

When purchases or service requests are made through Skaet-powered experiences, we may record:

• Order identifiers
• Invoice references
• Product or service information
• Transaction timestamps
• Order status information

This information helps businesses track and manage their sales activity.

2.4 Payment Information

Skaet does not directly process or store payment card information.

2.5 Platform Usage Information

When users interact with the Skaet platform, we automatically collect technical information such as:

• Internet Protocol (IP) address
• Device type and operating system
• Browser type
• Pages or features accessed within the platform
• Interaction events and session duration
• Error logs and diagnostic data

This information helps us improve platform reliability, performance, and security.

2.6 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Remember user preferences
• Analyze usage patterns
• Improve system performance and security

Users may disable cookies through their browser settings, though certain features of the Services may not function properly without them.

4.1 With Service Providers

We may share information with trusted third-party providers who assist us in operating the platform, such as:

• Cloud infrastructure providers
• Email and messaging delivery services
• Analytics services
• Customer support platforms
• Fraud and security monitoring providers

These providers are required to handle data securely and only for the purposes of providing services to Skaet.

4.2 With Businesses Using Skaet

When customers interact with a business using Skaet, relevant information will be shared with that business so they can fulfill orders, respond to inquiries, and manage their customer relationships.

4.3 Legal Requirements

We may disclose information where required to:

• Comply with applicable laws or regulations
• Respond to legal processes such as subpoenas or court orders
• Protect the rights, safety, or security of Skaet, its users, or the public
• Investigate suspected fraud or misuse of the platform

4.4 Business Transfers

If Skaet undergoes a merger, acquisition, restructuring, or asset transfer, information may be transferred as part of that transaction.